Privacy Policy

What we collect

When you book a repair, you give us: the type and size of the damage, your vehicle, the day and time that works for you, where to meet you, your name and your mobile number. If you text us a photo, we receive the photo.

When you call or text us, we receive your phone number and the messages you send.

We do not ask for payment card numbers, government IDs or your date of birth on this website.

How we use it

Only to give you a quote, schedule and complete your repair, and contact you about it. Your location is used only to find your vehicle and is never published.

We do not sell, rent or trade your information. We do not send marketing texts unless you ask us to.

How your request is sent

Finishing the booking opens your phone's own messaging app with your request filled in. You choose whether to send it, and it travels through your mobile carrier like any text.

If you send by email, or as a backup when you send by text, the request is delivered to us through Web3Forms, a form delivery service. Web3Forms processes it only to deliver it to us.

To list vehicle models, the booking page asks the U.S. National Highway Traffic Safety Administration (NHTSA) vehicle database for the models that match the year and make you pick. Only the year and make are sent.

To suggest addresses as you type, the booking page sends what you type in the address box to the Esri ArcGIS address search, or to Photon (an OpenStreetMap address search by komoot) if Esri does not answer. If you tap Use my current location, your browser asks your permission first, and your location is sent to Esri only to find the nearest address; it is also added to your request as a map link.

Cookies and tracking

This website does not use cookies, analytics, advertising trackers or third-party scripts. Fonts and images are served from our own site. The only outside requests are the vehicle and address lookups described above, made while you book.

While you book, your answers are kept in your browser's session storage so a refresh does not erase them. They stay on your device and are cleared when you close the tab or send the request.

Links to other sites

Links to Google reviews, Instagram and Facebook take you to those services, which have their own privacy policies.

How long we keep it

We keep booking messages and photos as long as needed to complete the repair and keep basic business records, then delete them. You can ask us to delete them sooner.

Your choices

Text or call (956) 612-7955 to ask what information we have about you, to correct it, or to delete it. Reply STOP to any text from us to stop receiving texts.

Children

This website is not meant for children under 13, and we do not knowingly collect their information.

Changes

If we change this policy, we will update the date at the top of this page.

Contact

J's Windshield Repair, Laredo, Texas. Call or text (956) 612-7955.